Privacy Policy
Information We Collect and How We Use It
We collect personal details such as your name, email address, contact details, and payment information to process orders, provide services, and grant access to our resources. This may include:
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Physical products (apparel, dog gear, books)
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Digital products (eBooks, guides, downloadable resources)
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Online courses (modules, logins, and course materials)
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Consultation services (forms, bookings, video calls, follow-ups)
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Newsletters or voluntary sign-ups via our website
We may also collect technical details such as IP address, browser type, and usage data through cookies to improve website performance.
This information is used to:
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Deliver purchases and provide updates
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Provide access to digital products and online courses
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Arrange and manage consultation services
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Respond to enquiries and offer support
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Improve our services and website performance
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Send newsletters and offers (if you choose to subscribe — you can unsubscribe at any time)
We never sell your data. Information is only shared with trusted third-party providers (such as payment processors, hosting platforms, course and video providers, or fulfilment partners like Printful) where necessary to deliver services.
Your Rights and Our Responsibilities
You have the right to:
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Access, update, correct, or request deletion of your personal data
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Withdraw consent for communications at any time
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Opt out of marketing by clicking the unsubscribe link in any of our emails
Our services are intended for adult guardians. We do not knowingly collect data from children under 16. We take appropriate measures to protect your information and keep it secure, though no online system can be guaranteed 100% safe.
Cookies, Updates and Contact
Our website uses cookies to enhance browsing experience and to help us understand how visitors use the site. You can manage or disable cookies in your browser settings.
This Privacy Policy may be updated from time to time. Any changes will be posted here with an updated “last revised” date.
If you have any concerns, accessibility needs, or requests about your personal data, please use the Contact Form on our website so we can respond promptly.
Last updated: 20/09/2025
